Exploring ChatGPT's Potential: A Series on AI in Professional Roles
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Chapter 1: Introduction to the Series
In this innovative series from Lotus Labs, we will investigate ChatGPT's capability to undertake tasks traditionally performed by humans.
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Section 1.1: The Rise of AI and Its Implications
With the rapid advancement of artificial intelligence, there has been considerable debate surrounding the possibility of AI replacing human jobs. Once thought to be a distant concern, the swift emergence of ChatGPT suggests that the time for AI to begin providing professional services may be upon us. Our aim is to evaluate how effectively ChatGPT can emulate human service across various sectors through a series of experiments.
Section 1.2: The Motivation Behind the Research
The motivation for this series stems from a critical observation: an individual’s quality of life is closely tied to their access to information, particularly in healthcare and finance. Although the internet has significantly improved access to knowledge, the vast amounts of information available can often hinder rather than help. By leveraging machine learning algorithms, ChatGPT can sift through extensive data to provide natural and conversational responses to queries. This sparked our interest in exploring ChatGPT's potential as a medical professional and financial advisor, leading to our inaugural articles: "ChatGPT: Your Next Doctor" and "ChatGPT: Your Next Financial Advisor."
Chapter 2: Expanding the Scope of Research
After delving into the initial two topics, we recognized the opportunity to explore ChatGPT's functionality in various other roles across different industries, such as music, sales, and retail. Consequently, we developed a flexible experimental framework to evaluate ChatGPT in diverse contexts. Each experiment will be conducted in a conversational manner, as we believe that for ChatGPT to effectively assume human roles, it must engage in natural dialogue.
The first video titled "ChatGPT o1-preview Can Do What!?" provides an overview of the capabilities we aim to assess in this series.
Section 2.1: Methodology of the Experiments
Our approach involves creating hypothetical scenarios for ChatGPT to analyze. For instance, we may present a scenario featuring a young boy experiencing a cough or a recent graduate reevaluating her finances. After obtaining ChatGPT's initial assessment, we will ask a series of follow-up questions that mimic the interaction between a patient/client and a service provider. The dialogue will conclude once we request a final recommendation, such as a diagnosis for the boy's cough or a structured budget for the graduate. Throughout the research articles, we will document all of ChatGPT's responses to these scenarios.
The second video, "ChatGPT o1 preview + mini Wrote My PhD Code in 1 Hour*—What Took Me," delves into the practical applications of ChatGPT in academic contexts.
Section 2.2: Evaluation Metrics
ChatGPT's performance will be evaluated based on five key criteria: accuracy, completeness, clarity, relevance, and efficiency. In each test, where the correct answer is known, we will assess accuracy by comparing ChatGPT's response to the established answer. Completeness will be judged by examining whether the response includes all necessary information. Clarity will focus on the conciseness and human-like quality of the answer. For relevance, we will determine if ChatGPT’s response is tailored and direct, rather than generic. Lastly, efficiency will be measured by how promptly ChatGPT responds and whether it comprehends our instructions without requiring further prompts. After evaluating each test, we will compile an overall score to reflect ChatGPT's capabilities in its assigned role.
Conclusion: The Future of AI in Professional Services
While ChatGPT serves as an excellent baseline for our initial assessments, as this series progresses and AI technology continues to advance, we may consider utilizing newer AI models available to the public. Ultimately, we aim to highlight both the remarkable potential and the limitations of artificial intelligence, as well as explore how humans and AI can collaborate effectively.
Stay tuned for our upcoming article in the series — "ChatGPT: Your Next Doctor?"